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Is Your Shipping Process Complicated?

Is Your Shipping Process Complicated?

You’ve set up your online store and you’ve got the sale - now it’s time to sort out your shipping. The fulfilment and shipping process is one of the most important parts when it comes to customer experience. They expect to pay as little as possible, have their order arrive in a respectable time frame (usually quickly) and have all their purchases arrive in perfect condition.
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Video – The Not-So-Secret Marketing Weapon for 2020!

Video – The Not-So-Secret Marketing Weapon for 2020!

83% of marketers believe that video is growing in importance when it comes to marketing your business – and it’s only going to increase in the coming year! With the increase in advertising in all areas of our lives and the decrease in your customer’s attention span, video marketing is an effective way to get your message across to your customers in an easily digestible and engaging way.
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Why is Customer Journey Mapping Important?

Why is Customer Journey Mapping Important?

Track your customers experience from point A to point B. Why does this matter to your business? A customer journey is much more than just ‘I offer, they buy’; it’s a series of touchpoints that all help build trust, brand awareness and eventually nurture them from a lead to a raving fan.
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