A good marketing agency will work with you to find out more about your industry and your potential audience before working on your landing page.
You’ve set up your online store and you’ve got the sale – now it’s time to sort out your shipping. The fulfilment and shipping process is one of the most important parts when it comes to customer experience. They expect to pay as little as possible, have their order arrive in a respectable time frame (usually quickly) and have all their purchases arrive in perfect condition.
It’s the world’s largest domain registrar with 19 million customers but that hasn’t stopped GoDaddy from a data breach that impacted its web hosting account credentials.
With the current global events, we have been experiencing a mad rush with the need for businesses to start selling their products online.
If you have a business, you need lead generation strategies to get people through your doors – physically and digitally.
The moments that really matter when it comes to buying decisions are the ‘Micro-moments’ of your customers.
Although it sounds like it might be straight from a cheesy greeting card about making every moment count, this term was actually coined by Google and refers to the 4 ‘game changing moments that really matter’.
83% of marketers believe that video is growing in importance when it comes to marketing your business – and it’s only going to increase in the coming year!
With the increase in advertising in all areas of our lives and the decrease in your customer’s attention span, video marketing is an effective way to get your message across to your customers in an easily digestible and engaging way.
Track your customers experience from point A to point B. Why does this matter to your business? A customer journey is much more than just ‘I offer, they buy’; it’s a series of touchpoints that all help build trust, brand awareness and eventually nurture them from a lead to a raving fan.
Repeat after us. Not all channels are created equal. Time and time again we see clients come onboard who brief in a ‘holistic’ digital strategy that covers every channel they can think of.
What is Customer Experience? Exactly what you might assume, CX is how your customers feel about your company – the experience they have when engaging with your brand.
Data is just information on its own. Data insights is using that information to improve your business and the way you market to your customer.
If you are marketing your business, you will have heard these three words tossed around, but what are they and how do you turn them into actionable information to boost your marketing?
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